Online reviews are digital word-of-mouth. They build trust, boost your Google ranking, and directly impact whether someone chooses your business—or your competitor. But asking for reviews manually takes time, and it’s easy to forget. That’s where automation comes in.

Why Reviews Matter More Than Ever

More than 90% of people read reviews before booking a local service. Even one or two bad reviews can sway potential clients. But when you have a steady stream of recent, positive reviews, you dominate local search results and build instant credibility.

Automate the Review Request Process

With AI and automation tools, you can:

• Automatically send a personalized review request via SMS or email right after a service

• Include direct links to your Google or Facebook review page

• Follow up if a review hasn’t been left after 2–3 days

This system ensures every happy client gets a gentle nudge at the perfect time.

Best Practices for Getting More Reviews

• Keep it short and friendly

• Send it while the client is still feeling great about your service

• Offer simple instructions (e.g. “Tap here to leave a review”)

How Yappo Helps

Yappo connects with your booking system or CRM to automatically trigger review requests. You can customize the messages to match your brand voice and track which clients respond.

Conclusion:

If you’re not asking for reviews automatically, you’re missing easy wins. With AI-powered automation, you can consistently boost your reputation and rank higher on Google—without lifting a finger.