If you’re a busy service business owner, you’ve probably thought about hiring help. But today, AI tools can perform many of the same tasks as a virtual assistant (VA)—for a fraction of the cost.

What VAs Do (and What AI Can Now Handle)

Typical VA tasks include:

• Responding to customer inquiries

• Scheduling appointments

• Managing social media posts

• Sending follow-up emails

The good news? Most of this can now be done by AI-powered tools like:

• Chatbots

• Smart schedulers

• Email automation systems

• Social media planners

Cost Comparison

Hiring a VA might cost anywhere from $500 to $2,000/month. Most AI tools cost $30–$150/month. That’s a huge difference, especially for small businesses trying to grow.

When to Use AI vs. a VA

Choose AI when:

• The task is repetitive

• You want 24/7 responsiveness

• You need consistency

Choose a VA when:

• The task requires empathy or creativity

• You need complex problem-solving

• You want a human touch for high-end clients

Conclusion:

AI doesn’t replace humans—it handles the repetitive tasks so humans can focus on what matters. Start with AI to streamline your business, and hire VAs for high-level, personalized work.